On customer service
Every company should focus on good customer service. In this case, TAXIpro will be the perfect tool for you.
With TAXIpro your customers will request a taxi through the internet, a conventional telephone, sending a text message, through booths, or even their own mobile phones. All those facilities are due to your customer’s comfort and you are saving with staff.
Requesting a job through a conventional phone
Even at the conventional service TAXIpro is innovative. As soon as the attendant receives a call, TAXIpro will bring up the entire customer’s information, also, if he has already asked for another taxi, the system will inform if there already is a taxi on the way, and will also send along other information that could be informed to the customer.
Requesting a job through the internet
The most common way of losing your customers to the competition is by making them wait to be answered. With TAXIpro it will not happen to your company!
You will supply your special customers with access to the internet and they will be able to request a job without calling anyone, they will only fill out some online information and click on a button, this way the request will be sent directly to the automatic dispatch system that will find the most suitable vehicle for that customer.
Requesting a job through automatic service
Another way to speed the service is by sending it to a virtual attendant. This way, your customer will be able to easily request a taxi ride through his own phone. He will also be able to talk to a live attendant if he chooses to. Eliminate service bottleneck with TAXIpro.
Requesting job at the Booths
Many customers need to take a taxi but they don’t know of a number to call to or have any access to the internet. Think how easy it would be to your customer if there was a particular spot for him to request a job from the place he is. This is possible with TAXIpro. If there were booths spread around specific spots in the city, your customers will be able to request a job with ease.
Requesting a job through SMS and E-mail
TAXIpro owns a SMS and E-mail receiving system that can be integrated, the reading of the context is done electronically and is processed to carry through the request for a job or any other need your company might have.
TAXIpro is a flexible system; you should also be flexible with your customers. With so many options, your costumers will be loyal to your company and will tell others about it. Get ready to grow!