How does the system choose the taxis?
The TAXIpro, taxi management and dispatch system has its own algorithm developed from the real needs of the worldwide taxi companies. With this algorithm it becomes very easy to configure and customize the processes and meet the customer satisfaction. You don’t have to worry about choosing the best vehicle for your customer, TAXIpro will do it for you in a matter of seconds.
Check out some aspects about the process of the runs.
Rules for searching for a configurable taxi
The dispatch rules are defined by your own company. Many use taxi stops, others prefer using regions (zones) and others prefer calling the nearest taxi. TAXIpro was designed for that purpose; you are the one who will define the process.
Taxi driver’s restrictions for certain customers
There are many excuses for a certain taxi driver not to attend a customer. With TAXIpro this embarrassment can be avoided. You will have total control on those exceptions and TAXIpro will obey. Even though the restricted driver is the first one in line for the next request, TAXIpro will make the most appropriate decision for that situation.
Customer’s, taxi drivers and car’s characteristics control
Many times, the closest vehicle is not the best option for your customer. TAXIpro stores all your customer’s, taxi drive’s and his car’s characteristics. In case the person calling for a taxi needs something specific (such as credit card readers, transportation for disabled people, air conditioning, etc) the dispatch system will only look for cars with those characteristics.
Intelligent taxi stops search
In complicated city traffic, it is more difficult to designate the closest taxi to the call, due to the direction of one way streets that prohibit a driver to arrive by direct route to a customer´s location. In this case, it would be more practical for the customer to call a taxi that is a little further but is in the right direction of the call. Once again, TAXIpro solves the problem for you. With the system of easy configuration, you can determine in what areas a certain taxi stop has the priority.
Nearby taxi stops or vehicle search
Focusing on customer service agility, TAXIpro searches the area around where a taxi was called following some search rules. You will be able to choose whether the system is going to look for reference numbers or the distance of where the customer is. Such search takes 2 easily configurable steps.
Multi search profiles
Taxi searching is not always the same. Rainy days are different from sunny says, which also vary from night times and weekends. With TAXIpro you will be able to create those profiles and turn them on whenever you think is the most appropriate moment. You just need to determine each day´s weather conditions and turn it on whenever you think it is appropriate, TAXIpro will do the rest for you.
You can do all of that using TAXIpro!