Support
Clarity Soft, the company that developed TAXIpro, offers 25 hour support to customers. No matter what part of the world you are located in, our system can be 100% remotely accessible and in a matter of seconds we will be checking if there is anything wrong. If the customer wishes, we could monthly send reports on the ride’s progress, together with some technical information to be evaluated.
The different types of support we offer are as followed:
Telephone
Telephone support is very effective when a customer wishes to ask questions.
Online
We also offer our contacts online support, where they can talk via chat, voice or even video if necessary.
Onsite
It’s rarely needed, but if it’s the case, a technician will go to the company and personally see what the problems are.
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We believe so much in our product that if there is any problem due to the system, we will give you the support needed and will not charge for this extra work, no matter what kind of support you are asking for.